Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of saundersakacowboy

saundersakacowboy

March 31, 2026

5  out of  5
rating by saundersakacowboy
"We’ve been with Lisa for close to 15 years. First went for renters and car insurance. Now with homeowners, auto, and RV insurance. Soon we hope to add an umbrella policy and eventually business insurance. We’ve done roadside assistance through her and had one comprehensive claim for a deer hit. There is one main reason we have stayed here…. LISA! She is 1000% the reason we’ve stayed! She has been able to keep our policy pricing very competitive with the market. (We have priced around a few times over the years and every time we do, we’re reminded of why we stay…. We stay for Lisa! She again is 1000% the reason we’ve stayed). I have read thru some of the negative reviews and while I can’t speak for their situation…. A lot do these negative reviews do not speak to the heart and character of the Lisa we know and trust. She puts us first! She seems to be one of the few who recognize the fact that her customers/policy holders are the reason she has her job and actually cares about the people she’s serving!!! She has never in almost 15 years led us to feel we were anything but a priority to her. Give her a shot! We highly recommend doing so!!!!!"
We responded:
"Thank you so much for taking the time to give your honest opinion of the level of service that I provide! Even more important, thank you for recognizing that my policyholders are not just faceless "accounts" to me and that I truly care and want my them to feel that!! It has been an absolute pleasure to watch your family grow over the years and I sincerely appreciate your business. Thank you!! "
Profile photo of Jodi Pierri

Jodi Pierri

March 30, 2026

5  out of  5
rating by Jodi Pierri
"Lisa Cano State Farm insurance provides remarkable customer service."
We responded:
"Thank you for taking the time to share your level of customer satisfaction! We appreciate you and value your business!!"
Profile photo of CHRIS COUSINS

CHRIS COUSINS

March 26, 2026

5  out of  5
rating by CHRIS COUSINS
"Very knowledgeable very helpful. She takes your concerns about your policy serious been a member since 1991. She has been the best agent I've had yet."
Profile photo of Randy Rowland

Randy Rowland

March 16, 2026

5  out of  5
rating by Randy Rowland
"Amazing staff very friendly"
We responded:
"Randy we really appreciate you sharing your experience with our agency. Thank you for the compliment! We appreciate you!"
Profile photo of Rhys White

Rhys White

March 9, 2026

5  out of  5
rating by Rhys White
"They help me so much and are flexible with payments!"
We responded:
"We appreciate your business and your feedback! Thank you!!"
Profile photo of Shannon Wallace

Shannon Wallace

February 23, 2026

5  out of  5
rating by Shannon Wallace
"Lisa and her team are always available to assist me with claims and to reevaluate my insurance needs!"
We responded:
"Thank you for your feedback!! Teamwork makes the dream work and I sincerely appreciate your attention to that detail!! We value your business and appreciate you taking the time share. "
Profile photo of Paula Harshbarger

Paula Harshbarger

February 22, 2026

5  out of  5
rating by Paula Harshbarger
"Great news my auto is went down."
We responded:
"This is definitely great news!! Thank you for sharing!! We appreciate your business. "
Profile photo of Terrance Mitchell

Terrance Mitchell

February 7, 2026

5  out of  5
rating by Terrance Mitchell
"Been with state farm for years good affordable insurance."
We responded:
"Terrance, thank you for your feedback and for being a valued policyholder! We appreciate you. "
Profile photo of Jim Taylor

Jim Taylor

January 30, 2026

5  out of  5
rating by Jim Taylor
"I stopped by my State Farm office to get auto coverage adjusted. Sophia was very helpful and had me taken care of in about 5 minutes."
We responded:
"Jim, thank you for sharing your experience! We value your feedback and appreciate your business!!"
Profile photo of Jeremy Osborne

Jeremy Osborne

January 29, 2026

5  out of  5
rating by Jeremy Osborne
"Great customer service and always willing to help! Lisa and her team are outstanding!"
We responded:
"We appreciate your business and value your feedback! Thank you!!"
Profile photo of B H

B H

January 28, 2026

5  out of  5
rating by B H
"Lisa has always given great customer service for many years. Very informative and knowledgeable about insurance needs. She always responds quickly and goes above and beyond."
We responded:
"Thank you for sharing your positive experience with my agency and with me throughout the MANY years of working together! We appreciate the years of loyalty and look forward to serving you for many more. "
Profile photo of Adam Locke

Adam Locke

January 13, 2026

5  out of  5
rating by Adam Locke
"She's the best insurance agent that State Farm has!"
We responded:
"We appreciate the feedback, Adam! I truly LOVE what I get to do every day while getting to help protect great families like yours. Thank you! "
Profile photo of Josh Stager

Josh Stager

May 8, 2024

4  out of  5
rating by Josh Stager
"Friendly and answered the questions that I needed answered."
We responded:
"Thank you for sharing your positive experience with our agency! We appreciate your feedback. "
Profile photo of Janet Baker

Janet Baker

August 4, 2023

5  out of  5
rating by Janet Baker
"Lisa and her crew are amazing! So helpful and caring"
We responded:
"Thank you so much! We appreciate your business!! "
Profile photo of Jonna Scheblo

Jonna Scheblo

July 8, 2023

5  out of  5
rating by Jonna Scheblo
"Lisa and her employees really Care about their customers ! no better Agent !"
We responded:
"We appreciate the feedback. Thank you!"
Profile photo of Cheryl Minton Mikalas

Cheryl Minton Mikalas

May 8, 2023

1  out of  5
rating by Cheryl Minton Mikalas
"Was in an accident, not my fault. Other driver sighted. Run around for days to get a rental and it finally came to a my attention that the officer used the witness name on report . Of all the people I have talked with in the last 5 days, nobody caught it but me. I can't drive my car, ins approved rental, but her ins says no that my car is drivable. CIRCLES!!! Finally blew up in which I apologize for but jeez!"
We responded:
"You are not a policyholder with my agency. Please follow up with YOUR agent to resolve any issues you've have."
Profile photo of Daniel Baker Sr.

Daniel Baker Sr.

January 5, 2023

5  out of  5
rating by Daniel Baker Sr.
"Lisa is a great friend and takes good care of you. Nice and friendly to help you."
We responded:
"Thank you for your feedback! We appreciate your business!!"
Profile photo of DOS Six

DOS Six

November 17, 2022

5  out of  5
rating by DOS Six
"Great customer service!"
We responded:
"Welcome! We appreciate your feedback and your business!!"
Profile photo of David Cron

David Cron

October 13, 2022

5  out of  5
rating by David Cron
"State farm insurance with Lisa was wonderful she sounds like to be a wonderful agent and I welcome anyone who would want to see or talk to her"
We responded:
"We sincerely appreciate your feedback and value your business! Thank you!!"
Profile photo of Josh Smith

Josh Smith

October 11, 2022

5  out of  5
rating by Josh Smith
"I’ve been with the same insurance company since I could drive and this year it went up $300 a year. I met Lisa through a work function and felt she genuinely cared for her customers so we have her a try. Working with Nikki we were able to save over $500 a year and get deductibles at half what we had. Great team!"
We responded:
"Thank you for giving us the opportunity to review your policies and we appreciate the opportunity to earn your business! We look forward to working you and your family. Thank for you business!"
Profile photo of Michael Von Krosigk

Michael Von Krosigk

September 30, 2022

5  out of  5
rating by Michael Von Krosigk
"Very helpful."
We responded:
"Thank you! We appreciate your business!!"
Profile photo of E W

E W

September 26, 2021

2  out of  5
rating by E W
"Never called back"
We responded:
"Your insurance is with Heath Murray's Agency not mine. We have not received a call or message from you to return. That agency's phone number is 937-335-9600."
Profile photo of S L Knight

S L Knight

July 24, 2021

5  out of  5
rating by S L Knight
"Great service friendly"
We responded:
"We appreciate the feedback, thank you!!"
Profile photo of Joe Fiessinger

Joe Fiessinger

March 7, 2020

5  out of  5
rating by Joe Fiessinger
"Honest people, great service,easy to deal with, great prices."
Profile photo of Dave Vulcan

Dave Vulcan

February 6, 2020

5  out of  5
rating by Dave Vulcan
"I've had years of great service from Lisa Cano and her staff. It may be possible to find a lower rate with other companies, but the speedy professional service and human interaction State Farm and this office provides keeps me with them. Insurance is something you hope to never need, but when you need it State Farm comes through."