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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Josh Stager

Josh Stager

May 8, 2024

4  out of  5
rating by Josh Stager
"Friendly and answered the questions that I needed answered."
We responded:
"Thank you for sharing your positive experience with our agency! We appreciate your feedback. "
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Janet Baker

August 4, 2023

5  out of  5
rating by Janet Baker
"Lisa and her crew are amazing! So helpful and caring"
We responded:
"Thank you so much! We appreciate your business!! "
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Jonna Scheblo

July 8, 2023

5  out of  5
rating by Jonna Scheblo
"Lisa and her employees really Care about their customers ! no better Agent !"
We responded:
"We appreciate the feedback. Thank you!"
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Cheryl Minton Mikalas

May 8, 2023

1  out of  5
rating by Cheryl Minton Mikalas
"Was in an accident, not my fault. Other driver sighted. Run around for days to get a rental and it finally came to a my attention that the officer used the witness name on report . Of all the people I have talked with in the last 5 days, nobody caught it but me. I can't drive my car, ins approved rental, but her ins says no that my car is drivable. CIRCLES!!! Finally blew up in which I apologize for but jeez!"
We responded:
"You are not a policyholder with my agency. Please follow up with YOUR agent to resolve any issues you've have."
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Jeremy Osborne

February 10, 2023

5  out of  5
rating by Jeremy Osborne
"Great time, efficiency, and price! I'll be staying with State Farm and Lisa for a very long time!"
We responded:
"We appreciate your business and value your feedback! Thank you!!"
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Daniel Baker Sr.

January 5, 2023

5  out of  5
rating by Daniel Baker Sr.
"Lisa is a great friend and takes good care of you. Nice and friendly to help you."
We responded:
"Thank you for your feedback! We appreciate your business!!"
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DOS Six

November 17, 2022

5  out of  5
rating by DOS Six
"Great customer service!"
We responded:
"Welcome! We appreciate your feedback and your business!!"
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David Cron

October 13, 2022

5  out of  5
rating by David Cron
"State farm insurance with Lisa was wonderful she sounds like to be a wonderful agent and I welcome anyone who would want to see or talk to her"
We responded:
"We sincerely appreciate your feedback and value your business! Thank you!!"
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Josh Smith

October 11, 2022

5  out of  5
rating by Josh Smith
"I’ve been with the same insurance company since I could drive and this year it went up $300 a year. I met Lisa through a work function and felt she genuinely cared for her customers so we have her a try. Working with Nikki we were able to save over $500 a year and get deductibles at half what we had. Great team!"
We responded:
"Thank you for giving us the opportunity to review your policies and we appreciate the opportunity to earn your business! We look forward to working you and your family. Thank for you business!"
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Michael Von Krosigk

September 30, 2022

5  out of  5
rating by Michael Von Krosigk
"Very helpful."
We responded:
"Thank you! We appreciate your business!!"
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E W

September 26, 2021

2  out of  5
rating by E W
"Never called back"
We responded:
"Your insurance is with Heath Murray's Agency not mine. We have not received a call or message from you to return. That agency's phone number is 937-335-9600."
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S L Knight

July 24, 2021

5  out of  5
rating by S L Knight
"Great service friendly"
We responded:
"We appreciate the feedback, thank you!!"
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Joe Fiessinger

March 7, 2020

5  out of  5
rating by Joe Fiessinger
"Honest people, great service,easy to deal with, great prices."
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Dave Vulcan

February 6, 2020

5  out of  5
rating by Dave Vulcan
"I've had years of great service from Lisa Cano and her staff. It may be possible to find a lower rate with other companies, but the speedy professional service and human interaction State Farm and this office provides keeps me with them. Insurance is something you hope to never need, but when you need it State Farm comes through."
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David Wimmer Jr

January 11, 2020

5  out of  5
rating by David Wimmer Jr
"Caring people"
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Michael Skinner

May 3, 2019

5  out of  5
rating by Michael Skinner
"I was also treated friendly and professionally and given a good rate for rental coverage."
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Charlotte Covington

October 17, 2017

5  out of  5
rating by Charlotte Covington
"Am totally surprised at Cierra's experience with Lisa Cano's office. I have been treated professionally, friendly, and have gotten excellent service and help every time I've contacted them. I highly recomment her office and find State Farm premiums lower than my previous carrier. Charlotte Taylor"
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Cierra Ficklin

February 16, 2015

1  out of  5
rating by Cierra Ficklin
"Extremely rude to all whom encounter this office! There is no reason for ANYONE to be talked to , the way they speak to people. When I think of State Farm I see them as friendly and helpful. This is not the image nor face that State Farm should have representing it. I thought it was just directed at me, but had some relatives go in as well undercover and they were treated just as poorly. I thought State Farm was a better company than this!"